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Turkey, Ankara
1 Level
694 Review
40 Karma

Review on BRONAX by Evan Martinez

Revainrating 2 out of 5

BRONAX disappoints due to subpar quality and customer service

I just made a purchase from BRONAX, an online retailer that specializes in men's apparel, shoes, and jewelry, and I have to admit that I was dissatisfied with both the quality of their offerings and their customer service. My BRONAX-purchased shoes showed signs of wear upon delivery, including scuffs and obvious thread breaks in the stitching. I requested help from their customer support department, but all I got was a pre-written response that didn't address my issues. To make matters worse, I encountered more frustration when I attempted to return the shoes for a refund. I had to pay for return postage, which was not mentioned on their website, and the return procedure was difficult. Overall, I would not advise people to use BRONAX. Their customer service is appalling, and the quality of their products is subpar. Avoid the hassle by purchasing your men's apparel, shoes, and jewelry elsewhere.

Pros
  • Absolutely Stunning!
Cons
  • Definitely a bad product