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Australia, Canberra
1 Level
726 Review
45 Karma

Review on EZARC by Dwayne Meurer

Revainrating 3 out of 5

EZARC: A Tool That Isn't Quite Right for the Job

During my time as a product manager, I've had the opportunity to work with a wide variety of tools and accessories; but, I have to say that EZARC is not one of those tools or accessories that has pleased me. Although they have a large variety of products, the quality is not up to par with the range. It's been my experience that their power tools wear out quite rapidly, and their hand tools are frequently fragile and poorly constructed. And despite the fact that its components and accessories are marketed to consumers as being beneficial, they frequently wind up generating more headaches than they solve. To make matters even more difficult, EZARC's customer service is, at best, below average. They don't appear to care all that much about the quality of the things they sell or the happiness of the people who purchase them. Overall, I do not think that EZARC is a good choice. There are plenty of other options available that will serve you much better if you are searching for high-quality tools and accessories that you can rely on, and there are plenty of such options out there.

Pros
  • Competitive price for superior goods
Cons
  • Occasional lags in the responses of our customer service agents