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United States of America, Rochester
1 Level
730 Review
43 Karma

Review on GIVEDOUA by Srinivasan Bennett

Revainrating 3 out of 5

Unsatisfactory customer service and a confusing website from GIVEDOUA

I just placed an order with GIVEDOUA for a new part for my car, however I was unsatisfied with the results. First of all, I had trouble navigating the website and finding the proper item for my car. I wasn't totally sure whether I was getting the right part because the product descriptions were vague. I was dissatisfied with the shipping after placing my order. My delivery took a lot longer than anticipated to arrive, and when it did, the part was broken. Even worse, the company's customer service was subpar. I made multiple attempts to get in touch with their team, but I had trouble connecting. When I did, they were useless and were uninterested in helping me solve my problem. My overall impression of GIVEDOUA was quite disappointing. My experience was negatively impacted by the website's complication, sluggish shipping, and subpar customer support. I wouldn't suggest this internet store to anyone looking for car accessories or parts.

Pros
  • Fast arrival with dependable shipping
Cons
  • For a long time